If you can’t download or update any apps, including free apps and you see a message about billing or payment, learn what to do.
If you want to update apps, you can update them manually or turn on automatic updates. But if your app won't update or is interrupted while it's downloading, try these steps:
With the cables in, go to the Dock or the Apple Menu in your upper left corner and select App Store. Once the App Store has opened, click on the Updates Install any updates you see for firmware, OS. The one flaw, major in my opinion, is there is no way, at least no easy way, to change the Healthcare Provider. Two years ago, our insurance changed and our new Healthcare Provider uses this App as well, but my settings and login are connected to my previous company and there no way I’ve been able to find to change my login to my new provider. Problem: I can’t turn my MacBook Air on. Check to see if the MacBook is powered off or just the.
Connect to Wi-Fi
If you’re using cellular data or Wi-Fi and have issues with an app, try to connect to another Wi-Fi network. Learn how to connect to Wi-Fi on your iOS or iPadOS device, on your Mac or on your Apple Watch.
To check your Wi-Fi connection, try streaming a video from the Internet to see if it loads quickly. Or contact your Internet provider for more help.
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Pause and restart the app download
When you firmly press the app from the Home screen, you might see options to Resume Download, Pause Download or Cancel Download. If the app download is paused, tap Resume Download. If it's stuck, tap Pause Download, then firmly press the app again and tap Resume Download.
Restart your device
If the app appears on your Home screen but is dim or has a white grid with grey lines on it, don't delete the app. Restart your device, then go to the App Store and redownload the app. Learn how to restart your iOS or iPadOS device, Apple Watch or Apple TV.
If you delete an app, you might lose the content associated with it.
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Get more help
If you still have issues with apps on your device, contact Apple Support.